This website uses cookies.
Welcome to FlorajOieank. By accessing and using our website, you agree to the following terms and conditions, which govern your use of the site. Please read them carefully. If you do not agree with these terms, you should not use this site.
At FlorajOieank, we value your privacy. We collect and process personal data in accordance with the UK's Data Protection Act and GDPR. By using our services, you consent to the processing of your personal data in accordance with this policy.
Data Collection: We collect information that you provide directly, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, and payment information.
Data Use: We use your information to process your orders, improve our services, and communicate with you about your account or transactions.
Data Sharing: We do not sell your data to third parties. We may share your information with partners to enhance our service, as required by law, or in case of a business transfer.
Cookies: Our website uses cookies to personalize content and ads, to provide social media features and to analyze our traffic. You consent to our cookies if you continue to use our website. For more information, please visit our Cookie Policy.
Payment Methods: We accept all major credit and debit cards, PayPal, and bank transfers. Payment is taken at the time of order placement.
Shipping: We offer standard and express delivery options via Royal Mail and DPD. Standard delivery costs a minimum of £3.99, while express delivery starts at £6.99. Delivery times are estimated at 3-5 business days for standard and 1-2 business days for express delivery, subject to availability and regional variations.
Shipping Confirmation: You will receive a shipping confirmation email once your order has been dispatched, including a tracking number where applicable.
Return Policy: Under UK law, you have the right to return items within 14 days of receiving them for a full refund. Items must be returned in their original condition with all packaging intact. Certain items, such as perishable goods and personalized products, are non-returnable.
Refund Process: To initiate a return, please contact our customer service at [email protected] with your order details. Refunds will be processed within 14 days of receiving the returned item and will be issued using the same payment method as the original purchase.
For more assistance, please contact us at 34 571 334 41 or visit us at 104, Park Road, Chorley, PR7 1QY, United Kingdom.
FlorajOieank makes no warranties, express or implied, about the completeness, accuracy, reliability, suitability, or availability of our products and services. Your use of the website is at your own risk. We are not liable for any indirect or consequential loss or damage arising from using this website.
This does not affect your statutory rights as a consumer under UK law.
We may update these terms from time to time to reflect changes in legal requirements or our services. The latest version of these terms will be posted on our website, and the date of the last update is 29.04.2025.
If you have any questions about these terms, please contact us at [email protected] or call us at 34 571 334 41.